Withdrawal Policy

Last updated Oct 14, 2026

Template text — to be reviewed and finalised by the company's legal counsel before launch.

Requesting a withdrawal You can request a withdrawal of your available cash from your dashboard. The amount is reserved immediately so it can't be used twice.

Review and payment - Requests are reviewed by our finance team, usually within 2 business days. - Approved requests are paid by bank transfer to the account you specify. - You'll see each stage — submitted, under review, approved, processing, paid — with the payment reference and proof.

Rejected or cancelled requests If a request is rejected or you cancel it before approval, the reserved amount is returned to your available cash.

Moving investment to cash To withdraw invested money, first move the amount you need from your investment to cash. The final amount is based on the portfolio valuation when the request is approved, and is then added to your available cash.

Working days Withdrawals and moves to cash can be requested on working days only. They are not available on Saturdays, Sundays or days declared as holidays.